Privacy Policy

PRIVACY POLICY

This Privacy Policy provides detailed information about the collection, processing and use of personal data on our website dtmd.ch in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), the Swiss Federal Act on Data Protection (revDSG), and applicable Luxembourg and European law.

1. Controller and Contact Information
The controller for data processing on this website is:
DTMD University for Digital Technologies in Medicine and Dentistry, S.à.r.l.
Château de Wiltz, 9516 Wiltz, Luxembourg
Postal Address: 19, rue de Bitbourg, L-1273 Luxembourg
Email: support@dtmd.ch | Phone: +352 27 87 37 56

Data Protection Officer:
Prof. Dr. Dr. Robert André Gaudin
Email: support@dtmd.ch

2. Legal Basis for Data Processing
Data processing is carried out based on Art. 6(1)(a) GDPR (consent), Art. 6(1)(b) GDPR (contract), Art. 6(1)(c) GDPR (legal obligation), and Art. 6(1)(f) GDPR (legitimate interest). If processing involves special categories of personal data, Art. 9(2)(a) GDPR applies.

3. Hosting and Access Data
Hosting is provided by IONOS SE, Germany. A processing agreement has been concluded. Access data (IP address, time, browser, referrer) is stored for 7 days for security reasons. Legal basis: Art. 6(1)(f) GDPR.

4. Use of Cookies and Consent Management
We use Borlabs Cookie and Real Cookie Banner to manage user consents. Cookies are categorized as necessary, functional, analytics, or marketing. Consent is recorded and can be revoked at any time. Legal basis: Art. 6(1)(a) GDPR and § 25 TDDDG.

5. Communication via Contact Forms, Email, and Phone
Data submitted via contact forms or through other means is used solely for responding to inquiries. Legal bases: Art. 6(1)(b), (f), and (a) GDPR. Data is deleted upon request or after the purpose is fulfilled.

6. Use of Third-Party Plugins and Services
The following services are used:
– Elementor, Elementor Pro: design tools (no personal data processed)
– Contact Form 7: form submissions
– WooCommerce: e-commerce, customer data (name, email, IP, billing)
– Tutor LMS: course overview (no login on this website)
– Mailchimp via MC4WP: email marketing with double opt-in
– Google Analytics: website statistics with IP anonymization
– Google Maps: embedded maps (user IP address shared)
– Facebook, Instagram, LinkedIn: social plugins
– Microsoft Teams, BigBlueButton, TeamViewer: conferencing (linked only)
– WPML: multilingual support (uses cookies)

7. Newsletter
For newsletters, we use Mailchimp. Subscription requires double opt-in. Consent is required and may be revoked at any time. Email addresses are stored until unsubscribed. Legal basis: Art. 6(1)(a) GDPR.

8. Embedded Content from External Providers
Google Maps, Vimeo, and others are integrated using privacy-enhanced settings. For all providers located outside the EU, standard contractual clauses or DPF certifications apply.

9. Your Rights
You have the right to:
– access (Art. 15 GDPR)
– rectification (Art. 16 GDPR)
– erasure (Art. 17 GDPR)
– restriction of processing (Art. 18 GDPR)
– data portability (Art. 20 GDPR)
– objection (Art. 21 GDPR)
– withdraw consent (Art. 7(3) GDPR)
– lodge a complaint (Art. 77 GDPR)

10. External Learning Platforms and Logins
dtmd.ch includes links to platforms such as Moodle or Microsoft Teams. These are external services. No login occurs on dtmd.ch, and no user data is stored or processed by this site in connection with logins.

11. Data Transfers to Third Countries
Some services may transfer data to the USA or other third countries. Transfers are safeguarded via Standard Contractual Clauses (SCCs) or DPF certification (e.g., Google, Meta, Microsoft).

12. Retention Periods
Personal data is stored only as long as necessary for the intended purpose or required by legal obligations (e.g., tax laws).

13. Changes to This Policy
We reserve the right to update this Privacy Policy. The current version is always available at dtmd.ch/privacy. Last updated: April 2025.